Our flood restoration process begins with a meticulous inspection of your property. Our certified technicians assess the extent of the water damage by thoroughly examining ceilings, walls, and floors. This initial assessment allows us to categorise the damage accurately and develop a tailored restoration plan.
Classification of Flood Damage:
- Class 1: Minimal water absorption affecting less than 5% of the property. Typically involves isolated areas with minor moisture.
- Class 2: Moderate water absorption affecting between 5% and 40% of the property. This includes moisture-affected walls and full-room carpeting.
- Class 3: Extensive water absorption affecting over 40% of the property. Ceilings and structural elements are significantly impacted.
- Class 4: Severe water absorption involving materials like stone, hardwood, and concrete that require specialised drying techniques and equipment.
Categories of Flood Damage:
- Category 1: Clean water damage from sources such as broken water supply pipes or malfunctioning appliances. Requires prompt action to prevent escalation.
- Category 2: Grey water damage from sources like dishwasher or washing machine spills, and toilet leaks. Contains contaminants that pose health risks.
- Category 3: Black water damage from sewage backups, natural floods, or stagnant water containing hazardous microorganisms. Requires immediate and specialised intervention.
