Flood Restoration Services in Tauranga
When flood waters invade your home or business, immediate action is crucial. Our expert flood restoration team is available 24/7 to provide swift and professional assistance. Trust us to restore your property to its pre-flood condition with minimal disruption.

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Fast and Reliable Flood Restoration in Tauranga
When unexpected flooding impacts your home or business, immediate action is crucial. Our professional flood restoration services offer rapid response to minimize damage and restore your property to its original condition. With years of experience in water damage repair, we are Tauranga’s trusted experts for comprehensive flood recovery solutions.

Flood Restoration Pricing
We provide clear and competitive pricing for our comprehensive flood restoration services. Our transparent rates ensure you receive top-quality care without any hidden costs. Whether you need water extraction, equipment hire, or site inspections, our pricing is designed to offer excellent value while restoring your property efficiently and effectively.
- Water extraction, cleaning and sanitising $20 + GST per square meter (minimum charge $300 i.e. 15 sqm) per property
- Commercial dehumidifier LGR Hire $95 – $110 + GST per night. Removes up to 64 Litres/day
- The Dri-Eaz BD2500 Dehumidifier packs state-of-the-art LGR technology into the most compact design ever achieved for the restorative drying industry.
- Air blower/carpet Dryer Hire $55 + GST per night
- Site inspection $85 + GST each visit per property (up to one hour)
- Drying equipment delivery/pick up $85 + GST per visit

Our Flood Restoration Process
When your property is affected by flooding, swift and professional restoration is crucial to minimise damage and ensure a safe environment. Epic Cleaning Tauranga follows a comprehensive five-step flood restoration process designed to restore your property efficiently and effectively. Here’s how we handle flood damage from start to finish.
Inspection
Our flood restoration process begins with a meticulous inspection of your property. Our certified technicians assess the extent of the water damage by thoroughly examining ceilings, walls, and floors. This initial assessment allows us to categorise the damage accurately and develop a tailored restoration plan.
Classification of Flood Damage:
- Class 1: Minimal water absorption affecting less than 5% of the property. Typically involves isolated areas with minor moisture.
- Class 2: Moderate water absorption affecting between 5% and 40% of the property. This includes moisture-affected walls and full-room carpeting.
- Class 3: Extensive water absorption affecting over 40% of the property. Ceilings and structural elements are significantly impacted.
- Class 4: Severe water absorption involving materials like stone, hardwood, and concrete that require specialised drying techniques and equipment.
Categories of Flood Damage:
- Category 1: Clean water damage from sources such as broken water supply pipes or malfunctioning appliances. Requires prompt action to prevent escalation.
- Category 2: Grey water damage from sources like dishwasher or washing machine spills, and toilet leaks. Contains contaminants that pose health risks.
- Category 3: Black water damage from sewage backups, natural floods, or stagnant water containing hazardous microorganisms. Requires immediate and specialised intervention.
Water Removal
Once the inspection is complete, our team initiates the water removal process. Using powerful vacuums and extraction pumps, we systematically remove standing water from your property. The choice of equipment depends on the severity and category of the flood damage. Prompt water removal is essential to prevent bacterial growth and further structural damage.
Drying the Premises
After extracting the water, we move on to drying out your property. Our advanced dehumidifiers and air movers work efficiently to eliminate remaining moisture from walls, floors, and ceilings. This step is critical to prevent mould growth and ensure that all surfaces are thoroughly dried. Depending on the extent of the damage, the drying process may take several days to complete.
Cleaning of Household Items
Floodwaters can severely impact your personal belongings and household items. Our team carefully cleans and sanitises all affected items to remove contaminants and prevent mould growth. We treat clothing, drapery, and carpeting with antimicrobial chemicals to ensure complete decontamination. Additionally, we use air scrubbers to purify the air, enhancing the overall air quality in your property.
Restoration
The final step in our flood restoration process is restoration. Depending on the damage, this may involve repairing or replacing drywall, insulation, and other structural elements. For less severe damage, we might only need to install a few drywall panels. In more extensive cases, we ensure that all toxic and hazardous materials are safely handled and removed. Our goal is to restore your property to its pre-flood condition, ensuring it is safe and habitable once again.
Assistance with Insurance Claims
Navigating insurance claims can be overwhelming. We provide detailed documentation and work directly with your insurance company to streamline the claims process, ensuring you receive the coverage you deserve.

8 Reasons To Hire Epic Cleaning Tauranga To Restore Your Flooded Property
When your property experiences flood damage, prompt and professional restoration is essential to minimise further harm and ensure a safe environment.
ICCRC Certified and Experienced Technicians
Our team consists of highly trained and certified technicians with extensive experience in flood restoration. We hold industry-recognised certifications, ensuring that we adhere to the highest standards of quality and safety, providing you with confidence and peace of mind throughout the restoration process.
24/7 Emergency Response
Floods can strike at any time, and immediate action is crucial. Epic Cleaning Tauranga offers around-the-clock emergency services, guaranteeing that our team can respond swiftly to your call. We aim to arrive on-site within the hour of your first call, minimising water migration and reducing the extent of damage.
Advanced Equipments
We maintain a large inventory of commercial-grade dehumidifiers, air movers, and water extraction equipment. Our range of thermo-hygrometers, thermal imaging cameras, moisture sensors, and moisture metres allow us to handle multiple jobs simultaneously and deploy the right tools for each specific situation, ensuring efficient and effective restoration.
State-of-the-Art Water Extraction Tools
Our fleet is equipped with the latest water extraction technology, including high-capacity PHOENIX 250 MAX LGR DEHUMIDIFIER and industrial scrubbers. These tools can remove up to 82 litres of water per day from affected areas, speeding up the drying process and preventing mould growth and structural damage.
Multiple Restoration Teams
With several dedicated restoration teams operating across Tauranga, Epic Cleaning Tauranga can manage multiple projects at once. This capability ensures that we can meet the needs of all our clients promptly, maintaining high service standards without delays.
Comprehensive Damage Assessment
Using advanced diagnostic tools like moisture meters, thermal imaging cameras, and hygrometers, our technicians perform thorough damage assessments. This detailed evaluation allows us to create precise restoration plans, targeting all affected areas and ensuring complete restoration.
Dedicated Customer Support and Single Point of Contact
At Epic Cleaning Tauranga, all our restoration teams are our employees, not subcontractors. This approach means you deal with a single, dedicated point of contact throughout the restoration process, eliminating the hassle of coordinating with multiple contractors and ensuring consistent, high-quality service.
Preventing Mould and Secondary Damage
In Tauranga’s humid climate, mould can develop within 24-48 hours after flooding. Our thorough drying process and proactive measures help prevent mould infestations, safeguarding your health and property.
We are proud to serve the Tauranga community and nearby regions, committed to providing top-quality flood restoration services that you can rely on.

Frequently Asked Questions
How soon should I contact a flood restoration company after water damage occurs?
Immediately. The sooner we can begin the restoration process, the better we can mitigate damage and prevent mould growth.
Can I handle flood cleanup myself?
Flood cleanup can be hazardous due to contaminated water and the risk of structural damage. Professional services ensure thorough and safe restoration.
Will my insurance cover flood restoration services?
Coverage depends on your policy. We can assist you in understanding your coverage and communicating with your insurance provider.
How long does the flood restoration process take?
The timeline varies based on the extent of the damage. We strive to work efficiently while ensuring high-quality restoration.
What measures do you take to prevent mould growth?
We use advanced drying techniques and apply antimicrobial treatments to inhibit mould development.
Why Choose Epic Cleaning?
Our focus on customer satisfaction, backed by a 4.9-star rating and over 10+ years of experience, means you can trust us to get the job done right.
Certified Professionals
Our cleaners are IICRC-certified, ensuring top-notch expertise in inspection, cleaning, and restoration. We’ll restore your property to its best condition, and we can even help with insurance claims.
Full Range of Cleaning Tools
Having the right tools makes all the difference. We take pride in having the perfect tool for every task, from ride-on scrubbers and floor polishers to carpet extractors. When it comes to professional cleaning, we mean business.
Highly Rated on Google
With a 4.9-star rating, our customers love our work so much they recommend us to their friends. No matter how tough the job, our Epic magic will leave your space unrecognisable – in the best way possible.
Satisfaction Guaranteed
We’re here to take care of your cleaning needs while you relax. If you’re not satisfied, just give us a call, and we’ll redo the job at no extra cost.
What Our Customers Say
Real reviews from real Tauranga customers — pulled directly from Google.
